{"id":3561,"date":"2026-06-13T13:54:21","date_gmt":"2026-06-13T13:54:21","guid":{"rendered":"https:\/\/loxolwatch.com\/?page_id=3561"},"modified":"2026-06-13T14:20:05","modified_gmt":"2026-06-13T14:20:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/loxolwatch.com\/en_gb\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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\n\nFrequently Asked Questions\n\n<\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOrders & Shipping <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Do you offer worldwide shipping?<\/strong>
Yes. LOXOL ships worldwide from Copenhagen, Denmark.<\/p>

How long will my order take?<\/strong><\/p>

Orders are processed within 1\u20133 business days.

<\/p>

Delivery times:<\/p>

\u2022 Denmark: 1\u20133 business days<\/p>

\u2022 Europe: 3\u20137 business days<\/p>

\u2022 International: 5\u201314 business days<\/p>

How can I track my order?<\/strong><\/p>

You will receive a tracking email once your order ships.<\/p>

Customs duties?<\/strong><\/p>

International orders may be subject to local taxes or import fees.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Can I return my watch?<\/strong><\/p>

Yes, 30-day return policy for unworn items in original condition.<\/p>

How do I request a return?<\/strong><\/p>

Email: info@loxolwatch.com with order number and reason.<\/p>

Refund time?<\/strong><\/p>

3\u20137 business days after approval.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Warranty coverage?<\/strong><\/p>

2-Year International Warranty against manufacturing defects.<\/p>

What is not covered?<\/strong><\/p>

Wear & tear, damage, misuse, scratches, unauthorized repairs.<\/p>

How to request service?<\/strong><\/p>

info@loxolwatch.com with order details and issue description.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProduct Information<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Water resistance?<\/strong><\/p>

Yes, varies by model and listed on product page.<\/p>

Materials?<\/strong><\/p>

316L Steel, Sapphire Glass, Leather, Automatic Movements.<\/p>

Customization?<\/strong><\/p>

Selected models available (3\u20136 months production).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPayments & Contact<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Payment methods?<\/strong><\/p>

Card, PayPal, Apple Pay, Google Pay.<\/p>

Secure payment?<\/strong><\/p>

Yes, SSL encrypted checkout.<\/p>

Contact:<\/strong><\/p>

info@loxolwatch.com<\/p>

Response: 24\u201348 hours<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Orders & Shipping Do you offer worldwide shipping?Yes. LOXOL ships worldwide from Copenhagen, Denmark. How long will my order take? Orders are processed within 1\u20133 business days. Delivery times: \u2022 Denmark: 1\u20133 business days \u2022 Europe: 3\u20137 business days \u2022 International: 5\u201314 business days How can I track my order? You will […]<\/p>\n","protected":false},"author":1150,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3561","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/pages\/3561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/users\/1150"}],"replies":[{"embeddable":true,"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/comments?post=3561"}],"version-history":[{"count":19,"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/pages\/3561\/revisions"}],"predecessor-version":[{"id":3581,"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/pages\/3561\/revisions\/3581"}],"wp:attachment":[{"href":"https:\/\/loxolwatch.com\/en_gb\/wp-json\/wp\/v2\/media?parent=3561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}