{"id":3561,"date":"2026-06-13T13:54:21","date_gmt":"2026-06-13T13:54:21","guid":{"rendered":"https:\/\/loxolwatch.com\/?page_id=3561"},"modified":"2026-06-13T14:20:05","modified_gmt":"2026-06-13T14:20:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/loxolwatch.com\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\nFoire aux questions\n\n<\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCommandes et exp\u00e9dition <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Proposez-vous la livraison internationale\u00a0?<\/strong>
Oui. LOXOL exp\u00e9die ses produits dans le monde entier depuis Copenhague, au Danemark.<\/p>

Combien de temps prendra ma commande\u00a0?<\/strong><\/p>

Les commandes sont trait\u00e9es sous 1 \u00e0 3 jours ouvrables.

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D\u00e9lais de livraison :<\/p>

\u2022 Danemark : 1 \u00e0 3 jours ouvrables<\/p>

\u2022 Europe : 3 \u00e0 7 jours ouvrables<\/p>

\u2022 International : 5 \u00e0 14 jours ouvrables<\/p>

Comment puis-je suivre ma commande\u00a0?<\/strong><\/p>

Vous recevrez un courriel de suivi une fois votre commande exp\u00e9di\u00e9e.<\/p>

Droits de douane ?<\/strong><\/p>

Les commandes internationales peuvent \u00eatre soumises \u00e0 des taxes locales ou \u00e0 des frais d'importation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRetours et remboursements<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Puis-je retourner ma montre ?<\/strong><\/p>

Oui, politique de retour de 30 jours pour les articles non port\u00e9s et en \u00e9tat d'origine.<\/p>

Comment puis-je demander un retour\u00a0?<\/strong><\/p>

Envoyez un courriel \u00e0 info@loxolwatch.com en indiquant le num\u00e9ro de commande et le motif.<\/p>

D\u00e9lai de remboursement ?<\/strong><\/p>

3 \u00e0 7 jours ouvrables apr\u00e8s approbation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tGarantie et r\u00e9parations<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Couverture de la garantie\u00a0?<\/strong><\/p>

Garantie internationale de 2 ans contre les d\u00e9fauts de fabrication.<\/p>

Qu'est-ce qui n'est pas couvert ?<\/strong><\/p>

Usure, dommages, mauvaise utilisation, rayures, r\u00e9parations non autoris\u00e9es.<\/p>

Comment demander un service ?<\/strong><\/p>

Veuillez envoyer un courriel \u00e0 info@loxolwatch.com en pr\u00e9cisant les d\u00e9tails de votre commande et la description du probl\u00e8me.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tInformations sur le produit<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

R\u00e9sistance \u00e0 l'eau ?<\/strong><\/p>

Oui, cela varie selon le mod\u00e8le et est indiqu\u00e9 sur la page produit.<\/p>

Mat\u00e9riels?<\/strong><\/p>

Acier 316L, verre saphir, cuir, mouvements automatiques.<\/p>

Personnalisation ?<\/strong><\/p>

Mod\u00e8les s\u00e9lectionn\u00e9s disponibles (production sous 3 \u00e0 6 mois).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPaiements et contact<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Modes de paiement\u00a0?<\/strong><\/p>

Carte bancaire, PayPal, Apple Pay, Google Pay.<\/p>

Paiement s\u00e9curis\u00e9\u00a0?<\/strong><\/p>

Oui, paiement s\u00e9curis\u00e9 par SSL.<\/p>

Contact:<\/strong><\/p>

info@loxolwatch.com<\/p>

D\u00e9lai de r\u00e9ponse\u00a0: 24 \u00e0 48 heures<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Orders & Shipping Do you offer worldwide shipping?Yes. LOXOL ships worldwide from Copenhagen, Denmark. How long will my order take? Orders are processed within 1\u20133 business days. Delivery times: \u2022 Denmark: 1\u20133 business days \u2022 Europe: 3\u20137 business days \u2022 International: 5\u201314 business days How can I track my order? You will […]<\/p>\n","protected":false},"author":1150,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3561","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/pages\/3561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/users\/1150"}],"replies":[{"embeddable":true,"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/comments?post=3561"}],"version-history":[{"count":19,"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/pages\/3561\/revisions"}],"predecessor-version":[{"id":3581,"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/pages\/3561\/revisions\/3581"}],"wp:attachment":[{"href":"https:\/\/loxolwatch.com\/fr\/wp-json\/wp\/v2\/media?parent=3561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}